include, but are not limited to Reviews Commercial Loan Data Sheets and Credit Department write ups when Commercial loan request is received from branch. Verifies all information has been accurately provided to create loan processor file. Completes internal checklists ensuring compliance with regulations, internal policies and procedures with high detail loan requests. Com

include, but are not limited to Execute accurate and timely processing of various types of payments, including but not limited to electronic transfers, ACH transactions, wire transfers, and check disbursements. Validate payment details, ensuring compliance with regulatory requirements and internal policies. Address discrepancies or issues related to payments promptly and e

include, but are not limited to Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue. Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions. Monitors policy expiration list to be certain that expiring policies are renewe

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Develops a working relationship with assigned commercial accounts. Identifies changing coverage needs through annual customer coverage reviews and implements necessary policy changes. Communicates with company underwriters so that renewal policies reflect most current and accurate information. Recognizes and addresses coverage and price issu

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to GENERAL Use a consultative sales process to build a thorough customer profile and identify current and future financial needs. Opens all deposit related products including but not limited to IRA, Trust, Business, POA, Estate, etc. Analyzes and reviews legal documentation associated with opening accounts. Originate consumer loan applications

include, but are not limited to Create a quality service experience by ensuring timely resolution to customer needs and overall customer satisfaction. Abides by company service standards, including greeting customers and making them feel welcome to First Mid Bank & Trust Proficiently service customers by accepting and processing transactions with accuracy and efficiency wi

include, but are not limited to Manage a client book of business by helping them plan for what's important to them, recommending services and solutions that are most appropriate to meet their client's needs, and providing ongoing guidance and monitoring to develop a long lasting relationship Proactively engage and foster First Mid's culture of embracing relationship manage

include, but are not limited to Renew and/or market expiring policies by gathering updated customer information and processing with underwriters/systems for policy issue. Meets customers' daily requests including policy changes, certificates of insurance, provides answers to customer questions. Monitors policy expiration list to be certain that expiring policies are renewe

include, but are not limited to Serves as the first point of contact to direct and/or respond to incoming communications from other departments within the bank as well as internal & external customers. Manage the ticket & email inbox correspondence for BSA & Fraud Manage the Fraud Support Hotline. Monitor newly established customers and accounts to ensure compliance. Perfo